|MANAGER, Pulp, Paper & Bioproducts Member Company Relations
|Date Posted||Tuesday, 30 August 2016|
FPInnovations is among the world’s largest private, non-profit research centers working in the forest industry. The organization helps the Canadian forest industry to develop ground-breaking solutions based on the unique attributes of Canada’s forest resources, favoring a sustainable development approach and taking full advantage of the industry’s considerable scientific, technological and commercial capital.
The FPInnovations collaborative research program is a pillar of our success, and is directly supported by the industrial membership base. Attracting and maintaining membership is crucial to the success of our organization. Indeed, our five year Strategic Action Plan (SAP) recognizes the importance of membership for our new integrated business model, where we target 65% of the national production being in membership. Within the framework of the SAP, the Manager of Member Company Relations mandate aims at maintaining the membership base of FPInnovations.
The Manager, Pulp, Paper and Bioproducts Member Company Relations, reports directly to the Vice-President and is responsible for all aspects of member company relations, with the objective of maintaining member satisfaction and value delivery. The Manager has an active role in the PPBP management team.
To maintain alignment between FPInnovations and its membership, it is essential that we develop our relationships with members at the executive and operating levels, in terms of satisfaction, expectations, priorities and strategic direction. To achieve this, the Manager ensures that the Vice-President meets annually with the corporate level of each member company to review the business relationship, confirm the corporate priorities and evaluate value delivery. The Manager accompanies the Vice-President, and leads the annual production of report cards for every such visit. The Manager also acts as an advocate for the members within the FPInnovations organization: with the management team, in our different advisory mechanisms, and with the Executive team.
The Manager leads the mill liaison representative (FPLR) program and its participants, evaluating and motivating them, and mentoring junior staff entering the FPLR apprentice program. The Manager ensures that each member mill has an appropriate level of activities and receives at least one FPLR visit per year. He accompanies new FPLRs on their first mill visit, and travels with FPLRs to mills where he believes additional support is required, as necessary throughout the year.
The Manager maintains recognition of the vital importance of PPBP member relations within FPI’s daily operations. To accomplish this, he ensures that Research Managers, their staff, and the FPLR teams know the key corporate and mill priorities of each member company, and he oversees the production and execution of annual plans to deliver on these priorities via the following:
25% allocations to the core research program;
The Manager visits every member mill at least once per year.
The Manager is also responsible for the editing of the bi-annual Research Progress Report, and the Research Highlights, the final approval of all conference reports, and oversight of the conference attendance process.
The specific objectives for the first year will be:
Work with the Vice-President to manage the implementation of the new business model and splitting of the programs, with respect to members’ expectations and priorities;
Bachelor degree in science, engineering or technology; a post-graduate degree is an asset;
Please submit your resume to: Recruitment_recrutement@fpinnovations.ca
IMPORTANT: please indicate the reference number 542 in the subject line.
|How to Apply|
|Email Resume To||Recruitment_recrutement@fpinnovations.ca|
Contact Email: Recruitment_recrutement@fpinnovations.ca
|Go back to last page|