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Introduction to HPI
(Human Performance Improvement)


Organized by the PAPTAC Mill Managers Committee
About the Mill Managers Committee
Join this Committee

  When:
October 18, 2018
13:00 – 14:00 ET
Moderated by:
Eric Ashby
General Mill Manager
Domtar Windsor
Mill Managers Comittee Chair
Click here to register
  Speaker:
Michel Paquette

Senior Project Manager, Domtar Windsor
Registration: Free for members
50 $ for non-members

HPI or “Human Performance Improvement” is a philosophy used in high risk industries such as nuclear power plants and aviation in order to eliminate the consequence if inevitable human error.

Instead of viewing human error as the cause of unwanted events, HPI looks at the error as a starting point to dig into the organizational processes and learn valuable lessons.

In this webinar, we will give a brief history and definition of HPI and cover the 5 basic principles underlying the philosophy. We will also discuss actual examples of application of the philosophy in the pulp and paper industry.


Michel Paquette
Senior Project Manager
Domtar Windsor


Michel Paquette has been working in the paper industry for 22 years, starting with E.B.Eddy in Ottawa (Ontario, Canada) as a coop student. He graduated in Chemical engineering in 1995 and in 2013 with an MBA from Sherbrooke University (Quebec, Canada). After spending 3 years as environmental specialist, he was introduced to papermaking first as a process specialist then shift supervisor on specialty paper machines. In 2004 he was hired by Domtar in the Windsor (Quebec, Canada) mill, in the papermaking department in different capacities. He was Operation Superintendent for both paper machines from 2010 to 2015. Since October 2015 he has been supporting the Domtar Corporation in the design and introduction of corrective action tracking tools and Human Performance Improvement (HPI) concepts integration in event investigations.

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